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I have received the wrong product
If you have received a wrong item in your order, request its return and in the request form, in the reason for the return, indicate that it is a wrong item and tell us which one you are missing. Also let us know if you want us to send you the correct item, or would you prefer that we refund the amount of this item.
When we receive it back, we will refund the full amount of this product or we will send you the correct one.